Shipping Policy

 

We offer shipping Australia wide (international shipping coming soon)​

  • Express Shipping (1-3 days) $12

  • Signature on delivery extra $2.95

​All orders will have tracking. Tracking details will be emailed to the email address you provide at checkout  when the order is dispatched from our studio on the Gold Coast, Australia. 

 Please make sure your shipping address, phone number and email are full and complete. The phone number or email may be used by the shipping company to contact you in case they have problems delivering your order. La Boheme Darling is not responsible if you incorrectly enter your address on your order and will not be responsible for your parcel if it is incorrectly delivered because of this.

Some of our items are handmade to order. These pieces will have a "made to order" displayed. Once you have placed your order, you will receive two email confirmations, one confirming your order and another when the product is dispatched. Please allow 3 -4 weeks to create your order, plus shipping times.


Return & Exchange Policy

​Please choose your hair piece carefully. La boheme darling do not offer product exchanges for a ‘change of mind’ or cancellation on any purchase. Due to hygiene reasons and because each product is handmade to order, we do not offer refunds or exchanges on any headpiece, headband, comb, hair pin, tiara or veil.

Please ensure you read the product details properly, noting the colour and dimensions (which can vary by up to a1cm)  Colors may also vary between computer screens. We will ensure that all items listed are described as accurately as possible.

If you have any questions regarding an item please ask first before making a purchase. You can contact us via email at: hello@labohemedarling.com.au or Facebook messenger and Instagram messages are both accepted for pre-purchase enquiries.

Damaged or Faulty goods

If your purchased item arrives with any quality issues, please contact us at hello@labohemedarling.com.au within  7 days of receiving your hairpiece,with photographs that clearly show the concern.

Our hair pieces are designed and handmade with love, there will be a slight variations between the images online and the hair piece you receive, this is the beauty of a handmade design. 

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